Complete access to Clin Lab Sci Online is available to everyone on the Internet during the free trial period. For additional information, please see the Subscriber Services page.

Does it seem as if our home page and current issue never change? We publish new issues on the same schedule as the print edition. If you know that a new issue of the print journal has been published but don't see that issue appearing on the site you may be experiencing a caching problem. Please read "Is the journal getting stale?" for more information.

In some cases, author names containing accents and other diacritics and special characters are displayed incorrectly in the author index and table of contents. In these cases, the accented letters usually are dropped. Because these changes affect indexing of author names, you should avoid searching author names containing special characters until this problem is corrected.

The small pictures in the text of articles are called "thumbnails." They are supposed to be small enough to load quickly and large enough to get the general idea of what it is. (See the related question below.)

Clin Lab Sci Online supports a two-step expansion of thumbnail images. Clicking on a thumbnail displays a larger version of a figure as well as the complete text of the figure's caption. You don't need any additional software to view this medium-size image. See Viewing Figures for more details.

This reflects a problem in the setup of your image viewer. Please see Help with High-Resolution Image Viewing.

We considered reducing image sizes, but we found that we were unable to maintain sufficient quality in smaller images.

See the instructions in Clin Lab Sci Online Features.

Internet browsers are fairly capable image viewers, but not very capable image printers. However, we have available high-quality PDF versions of articles. See Help with Printing for more details.

We display a figure directly after the paragraph in which it is first mentioned. If an author chooses to label a figure "Figure 3" but refers to it in the text before Figures 1 or 2, the figures will appear out of order.

The tiny images are the only way for us currently to represent symbols that are not available in the standard HTML ISO-Latin-1 character set.

However, HTML standards are being developed which will allow us to represent at least some of these symbols without the use of "inline images". As reliable browsers which support those standards become available, we'll use fewer inline images for symbols and special characters.

This could have two causes: either you have Auto Load Images turned off, or you have encountered an image which didn't get processed.

If you have enabled Auto Load Images and the image still doesn't display, please send us Feedback and we'll investigate the problem.

If you are having trouble, please take a look at our Help with Searching page.